DaisybillDaisybillDaisybill
DaisybillDaisybillDaisybill
DaisybillDaisybillDaisybill
The world of billing through workers comp is a mind blowing maze of process and regulation. My main strategy was to simplify user flows and use color-coding for clarity. The result was a 34% faster process around billing.
Team
Team
Catherine Montgomery
Catherine Montgomery
Catherine Montgomery
Co-Founder & CEO
Co-Founder & CEO
Co-Founder & CEO
Ben Liscio
Ben Liscio
Ben Liscio
Co-Founder & CTO
Co-Founder & CTO
Co-Founder & CTO
Alex Olmsted
Alex Olmsted
Alex Olmsted
Sr. Product Designer
Sr. Product Designer
Sr. Product Designer
Andrii Demko
Andrii Demko
Andrii Demko
Sr. Product Manager
Sr. Product Manager
Sr. Product Manager
Kevin Fong
Kevin Fong
Kevin Fong
Product Operations Manager
Product Operations Manager
Product Operations Manager
My role
My role
Discover opportunities and improvements to core platform & marketing website
Develop new initiatives with team as well as provide insights and approaches for road mapped features
Collaborate with cross functional team members to develop strategic approaches & OKRs
Support UX research sessions & help guide interviews
Create, user test & iterate UX flows
Develop final UI & QA with engineering
Maintain design system & tokens
Discover opportunities and improvements to core platform & marketing website
Develop new initiatives with team as well as provide insights and approaches for road mapped features
Collaborate with cross functional team members to develop strategic approaches & OKRs
Support UX research sessions & help guide interviews
Create, user test & iterate UX flows
Develop final UI & QA with engineering
Maintain design system & tokens
Discover opportunities and improvements to core platform & marketing website
Develop new initiatives with team as well as provide insights and approaches for road mapped features
Collaborate with cross functional team members to develop strategic approaches & OKRs
Support UX research sessions & help guide interviews
Create, user test & iterate UX flows
Develop final UI & QA with engineering
Maintain design system & tokens
Section
Help Center
Description
Daisybill has a vast library of available resources to help platform users. To maximize usability, I organized the information into clear category filters that were also searchable.
Help Center
Daisybill has a vast library of available resources to help platform users. To maximize usability, I organized the information into clear category filters that were also searchable.
Section
Help Center
Description
Daisybill has a vast library of available resources to help platform users. To maximize usability, I organized the information into clear category filters that were also searchable.
Section
Help Center
Description
Workers comp is a vast topic. Color coding makes it easy to distinguish between categories and makes the experience enjoyable.
Help Center
Workers comp is a vast topic. Color coding makes it easy to distinguish between categories and makes the experience enjoyable.
Section
Help Center
Description
Workers comp is a vast topic. Color coding makes it easy to distinguish between categories and makes the experience enjoyable.
Section
Posting Payment
Description
Posting a bill has a lot of information to review. Attaching the patients name with the treatment they received speeds this process up by 23%. We also highlighted "price adjustment" codes from the insurance agency so they could be challenged.
Posting Payment
Posting a bill has a lot of information to review. Attaching the patients name with the treatment they received speeds this process up by 23%. We also highlighted "price adjustment" codes from the insurance agency so they could be challenged.
Section
Posting Payment
Description
Posting a bill has a lot of information to review. Attaching the patients name with the treatment they received speeds this process up by 23%. We also highlighted "price adjustment" codes from the insurance agency so they could be challenged.
Section
Daisy News
Description
For 10 years Daisybill has produced a steady stream of helpful updates and tips around workers comp. We designed clean looking cards and a filterable search function that helped users find specific articles quickly.
Daisy News
For 10 years Daisybill has produced a steady stream of helpful updates and tips around workers comp. We designed clean looking cards and a filterable search function that helped users find specific articles quickly.
Section
Daisy News
Description
For 10 years Daisybill has produced a steady stream of helpful updates and tips around workers comp. We designed clean looking cards and a filterable search function that helped users find specific articles quickly.
Section
Admin Dashboard
Description
We built an admin dashboard so the Daisybill CS team could view the status of accounts and manage them easily.
Admin Dashboard
We built an admin dashboard so the Daisybill CS team could view the status of accounts and manage them easily.
Section
Admin Dashboard
Description
We built an admin dashboard so the Daisybill CS team could view the status of accounts and manage them easily.
Section
Reporting
Description
Reporting is a core functionality for many enterprise clients. This report builder allows users to review and export CSV reports that are filtered around custom dates.
Reporting
Reporting is a core functionality for many enterprise clients. This report builder allows users to review and export CSV reports that are filtered around custom dates.
Section
Reporting
Description
Reporting is a core functionality for many enterprise clients. This report builder allows users to review and export CSV reports that are filtered around custom dates.
Section
Volume Metrics
Description
We also built a custom volume page for OneCall (one of Daisybill's biggest enterprise clients). This was super helpful for them to review trends.
Volume Metrics
We also built a custom volume page for OneCall (one of Daisybill's biggest enterprise clients). This was super helpful for them to review trends.
Section
Volume Metrics
Description
We also built a custom volume page for OneCall (one of Daisybill's biggest enterprise clients). This was super helpful for them to review trends.
Section
Treatment Card
Description
To help present the important details around treatment and the status of the patient, we built cards that update their status over time. They are instrumental in helping admins follow a patients progress and understanding next steps.
Treatment Card
To help present the important details around treatment and the status of the patient, we built cards that update their status over time. They are instrumental in helping admins follow a patients progress and understanding next steps.
Section
Treatment Card
Description
To help present the important details around treatment and the status of the patient, we built cards that update their status over time. They are instrumental in helping admins follow a patients progress and understanding next steps.
Section
Billing & Posting
Description
Bills can vary quite a bit between patients or groups of patients. Our goal was always to use design thinking for each section so users could understand what was needed at each point in the process.
Billing & Posting
Bills can vary quite a bit between patients or groups of patients. Our goal was always to use design thinking for each section so users could understand what was needed at each point in the process.
Section
Billing & Posting
Description
Bills can vary quite a bit between patients or groups of patients. Our goal was always to use design thinking for each section so users could understand what was needed at each point in the process.
The primary goal for the color system was to give us maximum flexibility for bill & treatment status and scalability. Using cooler tones helped the app to fit naturally in the medical world.
The primary goal for the color system was to give us maximum flexibility for bill & treatment status and scalability. Using cooler tones helped the app to fit naturally in the medical world.
The primary goal for the color system was to give us maximum flexibility for bill & treatment status and scalability. Using cooler tones helped the app to fit naturally in the medical world.
Alex Olmsted
©2024
Alex Olmsted
©2024
Alex Olmsted
©2024